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UX skill in the AI era

Research

Synthesis is cheap. Good questions and good evidence aren't.

How AI is impacting this skill

AI compresses synthesis, transcription, and pattern-matching from days into minutes. The premium shifts to question design, recruiting quality, and judgement about what to act on.

The shifts that matter

  • Transcription, tagging, and theme clustering are now near-free.
  • LLMs can draft discussion guides, screener questions, and synthesis frameworks in seconds.
  • Stakeholders expect insight turnaround in hours, not weeks.
  • The risk is confident-sounding synthesis from thin or biased data.

What to do about it

  • Get sharper at framing the research question and the decision it informs.
  • Use AI for first-pass clustering, but verify quotes against raw transcripts.
  • Build a lightweight evidence library so insights compound across studies.
  • Practice writing the decision memo, not just the readout.

Tools to try

Dovetail AI

Automated tagging and theme suggestions on interview transcripts.

Notably

AI-assisted synthesis across multiple sessions.

ChatGPT / Claude

Drafting guides, screeners, and synthesis prompts.

Next move

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